Welcome to Roshni Travels. By accessing or using our services, you agree to the
following terms and conditions.
I. General terms and conditions:
1. You can confirm your booking by paying a deposit of 40% of the total tour cost. The balance
payment shall be paid 21 days before tour departure date.
2. If anybody fails to pay the balance amount before 21 days, then your rooms/vehicle will be auto released and no refund will be provided.
3. If we are forced to cancel the tour due to the unavoidable circumstances like natural calamities - floods, riots, bands, strikes or any political reasons etc. Then we shall give you an option of date change or credit note after deducting 10% of the total tour cost as our service charge for making the necessary arrangements for your tour.
4. A person is eligible to claim a refund only if they have booked the holiday package from roshni travels. From here onwards roshni travels is referred to as "we" or "us," and holiday.
5. Package is referred to as the package.
6. Vehicle is on point-to-point basis, as per the itinerary, and not on disposal basis. (vehicle will not be used beyond itinerary i.e. For shopping, meals or any person uses which is not mention in the itinerary).
7. Any suggestions / complaints during the tour: if the passengers have any suggestions/complaints regarding our services like hotel, vehicle, food etc. Are advised to inform to your tour operator or by watsapp to your sales executive and co-operate with the tour manager, so that the same can be readdressed as early as possible. No complaints or refund for the same be entertained after completion of the tour.
8. If any passenger has to leave the tour mid-way, due to any reason like death of relative / illness / any other reasons, there shall be no refund for the remaining portion of the tour. And the expences for returning back to your destination also shall be borne by the passenger.
II. Booking Policy
You can confirm your booking by paying a deposite of 40% of the total package cost. the remaining balance shall be paid 21 days before tour departure date.
III. Responsibility
Roshni Travels is not responsible for delays, natural calamities, or cancellations beyond our
control.
IV. Conduct
Guests are expected to maintain respectful behavior during tours. Any misconduct will result in
immediate cancellation of services without refund.
For further queries, please contact us at:
Email: roshnitravels2022@gmail.com
Phone: +91 8388988848
By using our services, you agree to abide by these Terms and
Conditions.